Frequenlty Asked Questions (FAQ)
How much does shipping cost?Shipping is free, unless otherwise stated.
How long does it take to process my order?
We will process your order as soon as possible when received. On average, we will ship your order out the next business day, but sometimes it may take up to three business days to ship.
How long does shipping take?
We are shipping with USPS First Class and Priority Mail, depending on the size of the order. The average delivery time for both of these services is 1-3 days.
Can I track my order?
Yes, you will be given a unique USPS tracking number after your order has been shipped. You may use this tracking number to track your package here.
Where will my order ship from?
We are currently located in New York, NY. Your order will ship from here.
Return Policy
All returns must be requested within five (5) days after receiving the item.
If the item you received is either: damaged, the wrong item, or the incorrect quantity, please contact us for either an exchange or a refund at: contact@guillotees.com
If you are not satisfied with your item, you may return it for a refund. We will only accept returns if the item is unopened, unused, and still has its original tags. However, a 10% restocking fee will be subtracted from your refund. Shipping and return shipping costs will not be compensated. Please contact us at: contact@guillotees.com with your request.
